Last updated: 30.04.2024
Thank you for visiting and shopping at Sintace. The following information outlines the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Polic
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates:
Standard Shipping: 3-5 business days
Express Shipping: 1-2 business days
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping Policy
We currently ship worldwide. Shipping charges and available service will vary based on package weight and country of destination.
International transit times vary:
Standard International Shipping: 7-21 business days
Express International Shipping: 3-5 business days
Please note, delivery delays can occasionally occur and we are not responsible for any delays caused by customs clearance processes in the destination country.
Customs, Duties, and Taxes
Sintace is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Sintace is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Refund & Returns
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our Return & Refund for more information.
Updates to This Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments.
When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at the following:
Email: contact@sintace.com
By using our website, you acknowledge that you have read and understood this Shipping Policy.
