Frequently asked Questions

What sizing options are available?

Our products come in a variety of sizes, from XS to XXL.
Please refer to our detailed sizing chart on the product pages to find your perfect fit.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number.
You can use this number on our website or the carrier’s website to track your order in real time.

What payment methods does Sintace accept?

We accept all major credit cards, PayPal, and other digital payment methods.
All transactions are secure and encrypted.

Can I change or cancel my order after placing it?

Orders can be changed or cancelled within 24 hours of placing them.
Please contact our support team immediately at if you need to make any changes.

Does Sintace ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on the destination.

What is Sintace's return policy?

We offer a 30-day return policy on all items.
Items must be returned in their original condition and packaging.
For more details, please visit our Refund and Return Policy page.

How do I return an item?

To return an item, please email with your order number and the reason for the return. We will guide you through the process.

Are there any special care instructions for Sintace products?

Yes, to maintain the quality of your products, please follow the care instructions provided on the label of each item.

How often does Sintace release new collections?

We release new collections seasonally.
Sign up for our newsletter to stay updated on new releases, special promotions, and exclusive events.

Does Sintace offer gift cards?

Yes, we offer gift cards of various denominations.
These can be purchased directly from our website and make a perfect gift for friends and family.

What should I do if my order arrives damaged

If your order arrives damaged, please contact the shipping carrier to file a claim immediately.
For further assistance, you can also contact our support team.

How can I contact customer service if I have more questions?

Our customer service team is available to answer your questions.
Contact us at, or visit our Contact Us page for more options.




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