Effective Date: 30.04.2024

Welcome to Sintace. We respect your privacy and are committed to protecting your personal information.
This privacy policy outlines our practices concerning the collection, use, and sharing of your information through the use of our online services including our website, mobile application, and any other digital services and platforms officially operated or used by Sintace from time to time.

Information We Collect

  1. Information You Provide to Us:

    – Account Information: When you create an account, purchase our products, or communicate with us, we may require personal information such as your name, email address, phone number, and shipping address.
    – Payment Information: For purchase-related transactions, we collect payment information including credit/debit card numbers or other financial information, which is processed by our secure payment service providers.
  2. Information Collected Automatically:

    – Usage and Device Information: As you navigate through our services, we collect information about your usage and device such as your IP address, browser type, and operating system.
    – Cookies and Tracking Technologies: We use cookies, beacons, pixel tags, and other tracking technologies to collect information about your browsing activities and to remember your preferences.
  3. Information from Third Parties:
    We may receive information about you from social media platforms when you interact with our services through these platforms.

How We Use Your Information

  • To Provide Products and Services: We use your information to process transactions, deliver products, communicate with you about orders, and provide customer support.
  • To Improve and Personalize Our Services: We analyze information to understand user behavior and preferences, to improve our products and features, and to develop new offerings.
  • For Marketing and Promotions: With your consent, we may send promotional emails about new products, special offers, or other information which we think you may find interesting.
  • To Protect Our Services and Comply with Legal Obligations: We may use your information to prevent fraud, resolve disputes, enforce our agreements, and comply with legal requirements.

Sharing of Information

  • Service Providers: We share information with service providers who perform services on our behalf, such as payment processing, fulfillment, and analytics.
  • Partners: We may collaborate with other companies to offer you co-branded services, products, or contests.
  • Legal Requirements: If required by law, we may share information to protect and defend the rights, property, or safety of our company or third parties, including to comply with legal processes or in response to government requests.

Your Rights and Choices

  • Account Information: You can review, update, or delete your account information at any time.
  • Cookies and Tracking: You can manage or reject the use of cookies through your browser settings.
  • Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link in the emails.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

International Transfers

Information collected from you may be stored and processed in Switzerland or any other country in which Sintace or its affiliates, subsidiaries, or service providers maintain facilities.

Changes to This Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments.
When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Us

If you have any questions or concerns about our use of your personal information, please contact us at the following:
Email: contact@sintace.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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